Terms & Conditions

bokittapinfree.com is a trading name of KHA Resources (2660566-P). At bokittapinfree.com, we are committed to making your online shopping experience easy and fuss-free. Please read the following terms and conditions before making a purchase with us. Please ensure that you have acknowledged, understood and have agreed to adhere to the following terms and conditions.

  1. IN GENERAL
  2. PROHIBITIONS
  3. WEBSITE CONTENT
  4. LINKING TO THIS WEBSITE
    • TERMS OF SALE
    • PRICING AND AVAILABILITY
    • GIFT VOUCHERS
    • BOKITTA LOYALTY POINTS
    • ORDERS/PAYMENTS
    • EXCHANGE/RETURNS
  5. SHIPPING/DELIVERY
  6. GOVERNING LAW

1. IN GENERAL

The access and usage of bokittapinfree.com and the products and services available through bokittapinfree.com are subject to the following terms and conditions. By visiting bokittapinfree.com, you are accepting and consenting to the practices described in the Terms and Conditions and our Privacy Policy (link). Our terms and conditions may be updated from time to time. You should check this page regularly to take notice of any changes.

2. PROHIBITIONS

You must not misuse this Website. This includes committing or encouraging a criminal offence; transmit or distribute a virus or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material (commonly referred to as ‘spam’); or attempt to affect the performance or functionality of any computer facilities of or accessed through this website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. bokittapinfree.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

3. WEBSITE CONTENT

All software and content made available to you on or through bokittapinfree.com remains the property of bokittapinfree.com and are protected by copyright laws and treaties around the world. All such rights are reserved by KHA Resources. You may store, print and display the content supplied solely for your own personal use. Content extracted from bokittapinfree.com and respective bokittapinfree.com twitter/facebook/Instagram accounts which are published or shared on any platforms must be credited. KHA Resources reserves the rights to pursue legal action against unauthorized usage of this content.

You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation on the software and content of this website.

4. LINKING TO THIS WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
We reserve the right to withdraw linking permission without notice.

5. TERMS OF SALE

PRICING AND AVAILABILITY

Whilst we try to ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price or availability of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

GIFT VOUCHERS

We may offer promotional gift vouchers (which may be in the form of discount codes etc) from time to time. These vouchers may only be used on selected items as specified. These vouchers may only be valid for a limited time and the voucher must be used by the date specified. These vouchers may only be applied to purchases made through the account in respect of which the gift vouchers were offered and registered.

Other conditions of use relating to any gift vouchers will be specified at the time of issue.

BOKITTA LOYALTY POINTS (**)

As part of the Bokitta Loyalty Membership, you may be entitled to get discounts on your purchases. The discount is only applicable to normal price items, and may only be applied to purchases made through the account in respect the registered membership. Other conditions of the Bokitta Loyalty Membership discount is stated here (link).

ORDERS/PAYMENTS

By placing an order on bokittapinfree.com you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

You must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. If you are under 18 years of age please obtain consent from your parents/guardian and purchases should be made by them. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

Once your order is accepted we will inform you by email and orders will be processed after payment has been received by us. Payments shall not be deemed to be made until full amount of funds have cleared. Prices and shipping rates are subject to change without notice but changes will not affect orders that have already been accepted.

EXCHANGE/RETURNS

We do not offer cash refunds for our products, however we do allow exchange of the items if there is any default. We do try to make sure that we give the best of quality and we carry out quality control on our items. This is evident by our QC stickers which should be attached to your new item.

Please note that there may be a variance in the colour of the item due to computer screen settings and studio lighting. bokittapinfree.com portrays all items as accurately as possible. Returns due to colour variances will not be accepted.

All items are not ironed before posted to customers. Creases on clothing are not deemed as faulty items.

Please contact us within 3 days of receiving your purchased items. You may exchange it for the same design (subject to availability) or a different item of equal value or less. Please contact our customer service. The cost of shipping will be borne by the customer.

Only items that are unworn, unaltered, unwashed and in sellable condition with the QC stickers still attached can be returned.

Sale items and purchases made with gift vouchers are non-returnable and non-exchangeable.

bokittapinfree.com is not liable for Bokitta items purchased from a third party merchant.

6. SHIPPING/DELIVERY

We aim for orders to be despatched within 48 hours of payment clearance. Once the item has been despatched and this information is emailed to you, your products are under the responsibility of our third party postal service providers (PosLaju or selected international courier services) and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claims will have to be made with our third party postal service providers.

For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel.

Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland Malaysia and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Cash on delivery is only available within Klang Valley and is subject to prior agreement with bokittapinfree.com’s customer service.

7. GOVERNING LAW

These terms and conditions are to be construed in accordance with the laws of Malaysia and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Malaysian courts.

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
KHA Resources (2660566-P) reserves the right to make amendments to any of the above Terms & Conditions.